Titlebook: New Leadership in Strategy and Communication; Shifting Perspective Nicole Pfeffermann Book 2020 Springer Nature Switzerland AG 2020 Busines

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Hanane Bouzidiwn how an audience newly liberated, highly visible, and energized by the Globe’s spatial relations of building, stage and auditorium in the same light, can influence the playing of a scene. At the first preview performance of . this empowerment of the audience and the energizing of the actors were r

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Leonardo Caporarello,Beatrice Manzoniwn how an audience newly liberated, highly visible, and energized by the Globe’s spatial relations of building, stage and auditorium in the same light, can influence the playing of a scene. At the first preview performance of . this empowerment of the audience and the energizing of the actors were r

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978-3-030-19683-7Springer Nature Switzerland AG 2020

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https://doi.org/10.1007/978-3-030-19681-3Business model innovation; New business development; Strategic communication; Intelligent information m

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Customer-Centricity in the Executive Suite: A Taxonomy of Top-Management Customer Interaction Rolese engagement varies greatly across supplier-customer relationships. Based on exploratory field research, this paper develops a taxonomy of top-management-customer interaction roles. We also provide suggestions for leveraging senior executives for both supplier and customer benefit.