Titlebook: Leading Smart Transformation; A Roadmap for World Andrew Kakabadse,Mohamed Omar Abdulla,Ali Qassim J Book 2011 Palgrave Macmillan, a divis

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ernments have stuck to?established rules. The challenge is to put in place machinery to provide services in a way that resists the growth of bureaucracy. The need for SMART government could not be starker.978-1-349-31859-9978-0-230-30649-3

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