Titlebook: Human-Centered Digitalization and Services; Marja Toivonen,Eveliina Saari Book 2019 Springer Nature Singapore Pte Ltd. 2019 Human-centered

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Learning to Interpret Technological Breakdowns: A Path to Technological LiteracyIT service workers has moved into their workspaces to provide services and support. In this chapter, we argue, with examples from the field of education, that practitioners cannot rely on help from IT service workers but need to become technologically literate and learn how to cope with ..

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Aging and Technology in Japan and Finland: Comparative Remarksfor the elderly, emerging technological solutions based on ICT and robotics are expected to be essential. However, the integration of advanced assistive technologies into care services or the daily lives of elderly people is not straightforward. Moreover, the aging issue is a global one, and the sol

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New Information Systems Supporting the Emotional Aspect of Carealization of healthcare, a project to develop a digital information system for nurses in a Japanese hospital is introduced. It serves as a case study of the challenges of digitalization in the context of caring practices where the emotional needs of those receiving and, significantly, providing care

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